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original article |
Date |
Title |
Authors All Authors |
| 1 |
[GO] |
2023―Jul―28 |
Retaining hospitality talent during COVID-19: the joint impacts of employee resilience, work social support and proactive personality on career change intentions |
Wan Yang, Patrick C. Lee |
| 2 |
[GO] |
2023―Jul―14 |
Guest editorial: Talent management and COVID-19: lessons and opportunities |
Foteini Kravariti, Stefan Jooss, Hugh Scullion |
| 3 |
[GO] |
2023―Jun―20 |
The bright and dark sides of ESG during the COVID-19 pandemic: evidence from China hospitality industry |
Yongjia Lin, Zhenye Lu, Di Fan, Zhen Zheng |
| 4 |
[GO] |
2023―Jun―19 |
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19: evidence from emergent markets |
Mohamed A. Khashan, Mohamed M. Elsotouhy, Mariam Ashraf Aziz, Thamir Hamad Alasker, Mohamed A. Ghonim |
| 5 |
[GO] |
2023―Jun―19 |
The impact of business models and state regulations on the accommodation sector: theory and empirical evidence from the recent pandemic |
Tarik Dogru (Dr. True), Makarand Amrish Mody, Lydia Hanks, Courtney Suess, Cem Işık, Erol Sozen |
| 6 |
[GO] |
2023―Jun―10 |
Covid-19 crisis management human resource cost-retrenchment: the role of transformational leadership and ethical climate |
Lenna V. Shulga, James A. Busser |
| 7 |
[GO] |
2023―Jun―09 |
The impacts of pandemic-related media coverage on workplace ageism among younger hospitality and tourism employees |
Yun Ying Zhong, Xi Yu Leung, Jie Sun, Boon Peng Ng |
| 8 |
[GO] |
2023―May―15 |
Job insecurity and survivor workplace behavior following COVID-19 layoff |
Kavitha Haldorai, Woo Gon Kim, Kullada Phetvaroon |
| 9 |
[GO] |
2023―May―02 |
COVID-19 pandemic and hotel property performance |
Yang Yang, Hengyun Li, Wesley S. Roehl |
| 10 |
[GO] |
2023―Apr―20 |
Do guests care more about hotel cleanliness during COVID-19? Understanding factors associated with cleanliness importance of hotel guests |
Yang Yang, Michael S. Lin, Vincent P. Magnini |
| 11 |
[GO] |
2023―Apr―18 |
How does emotional labor influence restaurant employees’ service quality during COVID-19? The roles of work fatigue and supervisor-subordinate Guanxi |
Tung-Ju Wu, Ruo-Xi Zhang, Jia-Min Li |
| 12 |
[GO] |
2023―Apr―03 |
Airbnb vs hotel? Customer selection behaviors in upward and downward COVID-19 trends |
Juan Luis Nicolau, Abhinav Sharma, Hakseung Shin, Juhyun Kang |
| 13 |
[GO] |
2023―Mar―20 |
Talent management in hospitality during the COVID-19 pandemic in Macao: a contingency approach |
Marianna Sigala, Lianping Ren, Zhuo Li, Leonardo (Don) A.N. Dioko |
| 14 |
[GO] |
2023―Mar―01 |
The dynamics in asymmetric effects of multi-attributes on customer satisfaction: evidence from COVID-19 |
Jong Min Kim, Jiaha Liu, Keeyeon Ki-cheon Park |
| 15 |
[GO] |
2023―Mar―01 |
To whom do restaurants’ preventive measures matter more during a pandemic? The moderating effects of need-for-cognition and relationship strength |
Heewon Kim, SooCheong (Shawn) Jang, Jaehee Gim |
| 16 |
[GO] |
2023―Jan―04 |
Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China |
Lina Zhong, Jiating Liu, Alastair M. Morrison, Yingchao Dong, Mengyao Zhu, Lei Li |
| 17 |
[GO] |
2023―Jan―03 |
A global perspective on the impact of COVID-19 on peer-to-peer accommodation: human mobility, case number and lockdown policies |
Mingming Cheng, Maggie Hu, Adrian Lee |
| 18 |
[GO] |
2022―Dec―28 |
Scientific collaboration and thematic analysis of the tourism industry in the context of COVID-19: a bibliometric approach |
Luqi Yang, Xiaoni Li, Ana-Beatriz Hernández-Lara |
| 19 |
[GO] |
2022―Dec―15 |
Antecedents and intervention mechanisms of institutional distrust of P2P accommodations during COVID-19 in China |
Shixuan Fu, Jingjing Yang, Linlin Su |
| 20 |
[GO] |
2022―Dec―13 |
Investigating the determinants of performance of artificial intelligence adoption in hospitality industry during COVID-19 |
Yuangao Chen, Yuqing Hu, Shasha Zhou, Shuiqing Yang |
| 21 |
[GO] |
2022―Dec―05 |
Strategic talent management in hotels during COVID-19: upper echelons and dynamic attention-based perspectives |
Thomas N. Garavan, Corina Sheerin, Serge Koukpaki, Fergal O'Brien, Rola Chami-Malaeb, Cliodhna MacKenzie, Joan Buckley |
| 22 |
[GO] |
2022―Nov―29 |
Data mining to reposition a religious tourist destination in COVID-19 |
Natalia Vila-Lopez, Ines Kuster-Boluda |
| 23 |
[GO] |
2022―Nov―24 |
Research progress and future agenda of COVID-19 in tourism and hospitality: a timely bibliometric review |
Huiru Li, Xinyi Liu, Hengli Zhou, Zhiyong Li |
| 24 |
[GO] |
2022―Nov―08 |
Are people the greatest asset: talent management in SME hotels in Nigeria during the COVID-19 crisis |
Liza Howe-Walsh, Susan Kirk, Emeka Oruh |
| 25 |
[GO] |
2022―Nov―01 |
Labor market transformation in the hospitality gig economy in a post pandemic era: impacts of institutional governance |
Pearl M.C. Lin, Kang-Lin Peng, Wai Ching Wilson Au, Tom Baum |
| 26 |
[GO] |
2022―Oct―26 |
The well-being of gig workers in the sharing economy during COVID-19 |
Yanning Li, Shi (Tracy) Xu, Yitong Yu, Robert Meadows |
| 27 |
[GO] |
2022―Oct―25 |
Artist residencies as specialist accommodation: cultural entrepreneurship during the COVID-19 pandemic |
Konstantinos Andriotis, Pavlos Paraskevaidis |
| 28 |
[GO] |
2022―Oct―04 |
Professional identity, passion and career change during the pandemic: comparing nascent and experienced hospitality professionals |
Chun-Chu (Bamboo) Chen, Frank C. Tsai, Hsiangting Shatina Chen |
| 29 |
[GO] |
2022―Sep―30 |
Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry |
Anam Afaq, Loveleen Gaur, Gurmeet Singh |
| 30 |
[GO] |
2022―Sep―26 |
Memorable dining experiences amidst the COVID-19 pandemic |
Forest Ma, Robin B. DiPietro, Jing Li, Kimberly J. Harris |
| 31 |
[GO] |
2022―Sep―22 |
COVID-19 two years on: a review of COVID-19-related empirical research in major tourism and hospitality journals |
Songshan (Sam) Huang, Xuequn Wang |
| 32 |
[GO] |
2022―Sep―16 |
Effects of customers’ perceived risks of sharing economy on self-protective behavior toward COVID-19 |
Hyejo Hailey Shin, Miyoung Jeong, Natalia Zapata-Cuervo, Maricela Isabel Montes Guerra, Mi-Hea Cho, Yensoon Kim |
| 33 |
[GO] |
2022―Sep―09 |
Perceived barriers and negotiation of using peer-to-peer accommodation by Chinese consumers in the COVID-19 context |
Zhiyong Li, Jiahui Huang, Songshan (Sam) Huang, Dan Huang |
| 34 |
[GO] |
2022―Aug―30 |
Human vs robot baristas during the COVID-19 pandemic: effects of masks and vaccines on perceived safety and visit intention |
Miju Choi, Youngjoon Choi, Seongseop (Sam) Kim, Frank Badu-Baiden |
| 35 |
[GO] |
2022―Aug―22 |
Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews |
Ru-xin Nie, Kwai-sang Chin, Zhang-peng Tian, Jian-qiang Wang, Hong-yu Zhang |
| 36 |
[GO] |
2022―Jun―29 |
Post COVID-19 recovery for independent full-service restaurants using the salience theory: what will it take to get customers to return? |
Xiaodi Sun, Li Ge, Charles Marvil |
| 37 |
[GO] |
2022―Jun―23 |
Analyzing the impact of COVID-19 on the financial performance of the hospitality and tourism industries: an ensemble MCDM approach in the Indian context |
Swagata Ghosh, Mousumi Bhattacharya |
| 38 |
[GO] |
2022―Jun―13 |
Flight attendants staying positive! The critical role of career orientation amid the COVID-19 pandemic |
Jincen Xiao, Jih-Yu Mao, Jing Quan |
| 39 |
[GO] |
2022―Jun―03 |
The COVID-19 crisis and factors driving international tourists’ preferences for contactless dining services |
Mehri Yasami, Md. Karim Rabiul, Pornpisanu Promsivapallop, Hongrui Zhu |
| 40 |
[GO] |
2022―Jun―02 |
“Building back better”: the impact of the COVID-19 pandemic on the resilience of the hospitality and tourism industries |
Nazan Colmekcioglu, Denitsa Dineva, Xiaoming Lu |
| 41 |
[GO] |
2022―May―18 |
Peer-to-peer accommodation amid COVID-19: the effects of Airbnb cleanliness information on guests’ trust and behavioral intentions |
Maksim Godovykh, Robin M. Back, Diego Bufquin, Carissa Baker, Jeong-Yeol Park |
| 42 |
[GO] |
2022―Apr―29 |
Millennials’ staycation experience during the COVID-19 era: mixture of fantasy and reality |
Hyoungeun Moon, Hauyan Chan |
| 43 |
[GO] |
2022―Apr―29 |
COVID-19-related job insecurity and employees’ behavioral outcomes: mediating role of emotional exhaustion and moderating role of symmetrical internal communication |
Abdul Karim Khan, Maria Khalid, Nida Abbas, Shehryar Khalid |
| 44 |
[GO] |
2022―Apr―27 |
Restaurant frontline employees’ turnover intentions: three-way interactions between job stress, fear of COVID-19, and resilience |
Han Chen, Rui Qi |
| 45 |
[GO] |
2022―Mar―31 |
An assessment of crisis management techniques in hotels in London and Stockholm as response to COVID-19’s economic impact |
Gary Waller, Saeid Abbasian |
| 46 |
[GO] |
2022―Mar―17 |
COVID-19 impact on hospitality retail employees’ turnover intentions |
Glenn McCartney, Charlene Lai Chi In, José Soares de Albergaria Ferreira Pinto |
| 47 |
[GO] |
2022―Feb―14 |
Implementing dynamic revenue management in hotels during Covid-19: value stream and wavelet coherence perspectives |
Karam Zaki |
| 48 |
[GO] |
2022―Jan―27 |
“A home away from hem”: exploring and assessing hotel staycation as the new normal in the Covid-19 era |
Qi Yan, Huawen Shen, Yunhong Hu |
| 49 |
[GO] |
2022―Jan―07 |
Hotel experiences during the COVID-19 pandemic: high-touch versus high-tech |
Dori Davari, Saeed Vayghan, SooCheong (Shawn) Jang, Mehmet Erdem |
| 50 |
[GO] |
2022―Jan―07 |
Is restaurant crowdfunding immune to the COVID-19 pandemic? |
Yun (Yvonne) Yang, Yoon Koh |
| 51 |
[GO] |
2022―Jan―06 |
Consumers’ lodging intentions during a pandemic: empirical insights for crisis management practices based on protection motivation theory and expectancy theory |
Alei Fan, Sheryl F. Kline, Yiran Liu, Karen Byrd |
| 52 |
[GO] |
2021―Dec―20 |
Consumer approach intentions amid COVID-19: the role of safety compliance and perceived risk |
Amro A. Maher, Tamer H. Elsharnouby, Abdullah M. Aljafari |
| 53 |
[GO] |
2021―Dec―14 |
Key factors driving customers’ restaurant dining behavior during the COVID-19 pandemic |
Miyoung Jeong, Kawon Kim, Forest Ma, Robin DiPietro |
| 54 |
[GO] |
2021―Nov―16 |
The impact of COVID-19 on hotel customer satisfaction: evidence from Beijing and Shanghai in China |
Shaolong Sun, Fuxin Jiang, Gengzhong Feng, Shouyang Wang, Chengyuan Zhang |
| 55 |
[GO] |
2021―Oct―25 |
The changing determinants of tourists’ repurchase intention: the case of short-term rentals during the COVID-19 pandemic |
Ivana Načinović Braje, Anna Pechurina, Nilay Bıçakcıoğlu-Peynirci, Cristina Miguel, María del Mar Alonso-Almeida, Carlo Giglio |
| 56 |
[GO] |
2021―Oct―10 |
Delivering warmth and expediting love: just-in-time CSR in the midst of COVID-19 mega disruption |
Zhiwei (CJ) Lin, IpKin Anthony Wong, Shuyi Kara Lin, Yun Yang |
| 57 |
[GO] |
2021―Aug―27 |
Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda |
Loveleen Gaur, Anam Afaq, Gurmeet Singh, Yogesh Kumar Dwivedi |
| 58 |
[GO] |
2021―Aug―09 |
Service robots and COVID-19: exploring perceptions of prevention efficacy at hotels in generation Z |
Jaime Romero, Nora Lado |
| 59 |
[GO] |
2021―Aug―06 |
Employee perceptions of hotel CSR activities during the COVID-19 pandemic |
Miju Choi, Youngjoon Choi |
| 60 |
[GO] |
2021―Jul―06 |
Rebounding through the pandemic: towards the digitized and digitalized small hospitality business in China |
Ruilin Zhu, Jinyuan Zhang |
| 61 |
[GO] |
2021―Jun―18 |
Cruising in the COVID-19 pandemic era: Does perceived crowding really matter? |
Sandro Castaldo, Lara Penco, Giorgia Profumo |
| 62 |
[GO] |
2021―Jun―16 |
Well-being and career change intention: COVID-19’s impact on unemployed and furloughed hospitality workers |
Chun-Chu (Bamboo) Chen, Ming-Hsiang Chen |
| 63 |
[GO] |
2021―Jun―14 |
How hotels adjust technology-based strategy to respond to COVID-19 and gain competitive productivity (CP): strategic management process and dynamic capabilities |
Chun Liu, Jingjing Yang |
| 64 |
[GO] |
2021―Jun―08 |
Vulnerability to COVID-19 unemployment in the Portuguese tourism and hospitality industry |
Ana Sofia Lopes, Ana Sargento, Pedro Carreira |
| 65 |
[GO] |
2021―Jun―08 |
Perceived vulnerability of job loss and satisfaction with life in the hospitality sector in times of pandemic: a multi-mediational approach |
Nidhi Singh, Shikha Bhatia, Shailendra Nigam |
| 66 |
[GO] |
2021―Jun―01 |
Job perceptions of Generation Z hotel employees towards working in Covid-19 quarantine hotels: the role of meaningful work |
Edmund Goh, Tom Baum |
| 67 |
[GO] |
2021―May―12 |
Updates in service standards in hotels: how COVID-19 changed operations |
Janelle Chan, Yixing (Lisa) Gao, Sean McGinley |
| 68 |
[GO] |
2021―May―05 |
Employer event communication and hospitality workers’ resilience during the COVID-19 crisis: the role of core beliefs examination and family support |
Luu Trong Tuan |
| 69 |
[GO] |
2021―May―05 |
Supervisor support and turnover intentions of yacht captains: the role of work-family conflict and psychological resilience during the COVID-19 pandemic |
Murat Yorulmaz, Figen Sevinc |
| 70 |
[GO] |
2021―Mar―16 |
Revealing industry challenge and business response to Covid-19: a text mining approach |
Mu Yang, Chunjia Han |
| 71 |
[GO] |
2021―Feb―24 |
Perceived risks from drone food delivery services before and after COVID-19 |
Ja Young (Jacey) Choe, Jinkyung Jenny Kim, Jinsoo Hwang |
| 72 |
[GO] |
2021―Feb―20 |
How do hotels in developing countries manage the impact of COVID-19? The case of Lebanese hotels |
Laurent Yacoub, Samer ElHajjar |
| 73 |
[GO] |
2021―Feb―15 |
Hospitality managers in turbulent times: the COVID-19 crisis |
Charalampos Giousmpasoglou, Evangelia Marinakou, Anastasios Zopiatis |
| 74 |
[GO] |
2021―Feb―03 |
Taking a break is for accomplishing a longer journey: hospitality industry in Macao under the COVID-19 pandemic |
Matthew Tingchi Liu, Shaoshan Wang, Glenn McCartney, IpKin Anthony Wong |
| 75 |
[GO] |
2021―Jan―18 |
The empowering role of hospitable telemedicine experience in reducing isolation and anxiety: evidence from the COVID-19 pandemic |
Yusi Cheng, Wei Wei, Yunying Zhong, Lu Zhang |
| 76 |
[GO] |
2021―Jan―05 |
Managing hotel revenue amid the COVID-19 crisis |
Basak Denizci Guillet, Angela Mai Chi Chu |
| 77 |
[GO] |
2020―Dec―28 |
On being warm and friendly: the effect of socially responsible human resource management on employee fears of the threats of COVID-19 |
Jie He, Yan Mao, Alastair M. Morrison, J. Andres Coca-Stefaniak |
| 78 |
[GO] |
2020―Nov―17 |
Impact of COVID-19: research note on tourism and hospitality sectors in the epicenter of Wuhan and Hubei Province, China |
David W. Knight, Lina Xiong, Wei Lan, Jian Gong |
| 79 |
[GO] |
2020―Nov―05 |
COVID-19 and restaurant demand: early effects of the pandemic and stay-at-home orders |
Yang Yang, Hongbo Liu, Xiang Chen |
| 80 |
[GO] |
2020―Oct―16 |
Responding to a major global crisis: the effects of hotel safety leadership on employee safety behavior during COVID-19 |
Jiangchi Zhang, Chaowu Xie, Jianying Wang, Alastair M. Morrison, J. Andres Coca-Stefaniak |
| 81 |
[GO] |
2020―Oct―12 |
Turning home boredom during the outbreak of COVID-19 into thriving at home and career self-management: the role of online leisure crafting |
I-Shuo Chen |
| 82 |
[GO] |
2020―Sep―22 |
Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19 |
Ivan Ka Wai Lai, Jose Weng Chou Wong |
| 83 |
[GO] |
2020―Sep―16 |
“Donate to help combat COVID-19!” How typeface affects the effectiveness of CSR marketing? |
Huiling Huang, Stephanie Q. Liu |
| 84 |
[GO] |
2020―Sep―03 |
The COVID-19 crisis and sustainability in the hospitality industry |
Peter Jones, Daphne Comfort |
| 85 |
[GO] |
2020―Jul―28 |
COVID-19’s impact on the hospitality workforce - new crisis or amplification of the norm? |
Tom Baum, Shelagh K.K. Mooney, Richard N.S. Robinson, David Solnet |
| 86 |
[GO] |
2020―Jun―23 |
Effects of COVID-19 on hotel marketing and management: a perspective article |
Yangyang Jiang, Jun Wen |
| 87 |
[GO] |
2020―May―14 |
Hospitality, tourism, human rights and the impact of COVID-19 |
Tom Baum, Nguyen Thi Thanh Hai |