| |
original article |
Date |
Title |
Authors All Authors |
| 1 |
[GO] |
2022―Jul―21 |
Reflections and predictions on effects of COVID-19 pandemic on retailing |
Peter C. Verhoef, Corine S. Noordhoff, Laurens Sloot |
| 2 |
[GO] |
2020―Sep―13 |
Reframing service innovation: COVID-19 as a catalyst for imposed service innovation |
Kristina Heinonen, Tore Strandvik |
| 3 |
[GO] |
2020―Aug―28 |
Robotic transformative service research: deploying social robots for consumer well-being during COVID-19 and beyond |
Alexander P. Henkel, Martina Čaić, Marah Blaurock, Mehmet Okan |
| 4 |
[GO] |
2020―Aug―25 |
Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda |
Gaby Odekerken-Schröder, Cristina Mele, Tiziana Russo-Spena, Dominik Mahr, Andrea Ruggiero |
| 5 |
[GO] |
2020―Aug―21 |
A transformative supply chain response to COVID-19 |
Diane A. Mollenkopf, Lucie K. Ozanne, Hannah J. Stolze |
| 6 |
[GO] |
2020―Aug―12 |
Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic |
Silke Bartsch, Ellen Weber, Marion Büttgen, Ariana Huber |
| 7 |
[GO] |
2020―Aug―10 |
Restrict, clean and protect: signaling consumer safety during the pandemic and beyond |
Liliana L. Bove, Sabine Benoit |
| 8 |
[GO] |
2020―Aug―10 |
How Michelin-starred chefs are being transformed into social bricoleurs? An online qualitative study of luxury foodservice during the pandemic crisis |
Wided Batat |
| 9 |
[GO] |
2020―Jul―30 |
Beyond panic buying: consumption displacement and COVID-19 |
Michael C. Hall, Girish Prayag, Peter Fieger, David Dyason |
| 10 |
[GO] |
2020―Jul―28 |
Engaging in times of COVID-19 and beyond: theorizing customer engagement through different paradigmatic lenses |
Ingo Oswald Karpen, Jodie Conduit |
| 11 |
[GO] |
2020―Jul―17 |
Adapting research methodology during COVID-19: lessons for transformative service research |
Sarah Dodds, Alexandra Claudia Hess |
